Thank you for shopping with us! We strive to provide a smooth and reliable shipping experience. Please review our shipping policy below for details on shipping methods, costs, and delivery times.

1. Shipping Methods: We offer the following shipping methods: – **Standard Shipping:** Delivery within 7-22 business days. 

2. Shipping Costs: Shipping costs are calculated based on the weight and size of your order, as well as your shipping address. The shipping cost will be displayed at checkout before you complete your purchase. 

3. Free Shipping: We offer free standard shipping on orders over 100€. This offer may be subject to change or limitations.

4. Delivery Times – Standard Shipping: 7 to 20 business days.

Delivery times are estimates and may vary based on factors such as location, weather, and other unforeseen circumstances. 

5. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment. 

6. Lost or Damaged Orders: If your order is lost or damaged during transit, please contact our customer service team within 5 days of receiving your order. We will work with you to resolve the issue and ensure you receive your order as quickly as possible. 

7. Incorrect Address Please: Ensure that your shipping address is correct before completing your purchase. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. 

8. Changes to Shipping Policy: We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page and will take effect immediately. 

9. Contact Us: If you have any questions about our shipping policy or need assistance with your order, please contact us at contact@glezz.info

Thank you for shopping with us!